Customer Service Phone Number: 1-800-324-8527 Information about Kaiser Permanente in Texas: Kaiser Permanente's Texas Website Who Provides Care: All care provided by Kaiser doctors and hospitals. Medical Necessity: Services covered only if Plan determines medical necessity exists. Reimbursement Procedures: No claim forms or deductible; you pay copayment, if any, at time of visit. Hospital Services Room and Board No charge Surgery and Anesthesia No charge Maternity No charge Emergency Room $50 copayment Outpatient Services Office Visits $5 copayment per visit Well-Woman Exam; Pap Smear; Mammograms $5 copayment per visit Prenatal Care $5 copayment per visit Prostate Exam $5 copayment per visit Well-Child Exams; Inoculations $5 copayment per visit Prescription Drugs $5 copayment/up to 30-day supply Chiropractic Care Not covered Ambulance $50 copayment Mental Health/ Substance Abuse Mental Health - Inpatient 20% copayment; 30-day maximum per year Mental Health - Outpatient $5 copayment for first visit; then $25 copayment per visit; 20 visits maximum per year Substance Abuse - Inpatient Detoxification only; no charge Substance Abuse - Outpatient $5 copayment per visit